Leader in Product Management and Digital Innovation.
I've made a career of convincing organisations that Digital is not just about saving costs and scaling up, and that there is no tradeoff between online service and the quality of the customer …
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A few weeks ago, my team at EDF Energy introduced Picture Meter Reads to the EDF Energy iPhone app. With the press of a button, we were kicking the UK Energy market into the 21st century. The …
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