Digital Transformation is the profound metamorphosis of business and organizational activities, processes, competencies and models to fully leverage the changes and opportunities presented by digital technologies and their accelerating impact across society, executed in a strategic and prioritized way with present and future shifts in mind.
Let’s go on a great Digital Transformation journey together
While there is increased awareness of the need for a Digital Strategy, many organizations are struggling to execute and embed their Digital Transformation initiatives. Often, organisations strain in their search for enduring impact, scale or pace; and risk getting trapped between initiation and the realisation of their Digital initiatives.
Digital Transformation must be delivered across the entire company. While technology is a necessary enabler, it is often other changes, such as organisational structure, leadership development, ways of working, customer centricity, data-driven management and business models that are hardest to execute and embed. Successful Digital Transformation will impact every area of the business, including:
- Channel / omnichannel
- Business models
- Organisation, governance and funding
- Agile Delivery
- Software Development
- Service Design
- Research / insight / data
- Customer centricity
- Design principles
- Service operation at scale
Drawing on my extensive experience of executing Digital Transformation in the real world, I will help you set up for success, execute, iterate and succeed on the Digital Transformation of your business, evolving your existing operations, products and services to capitalise on Digital ways of working and Digital technology, making your Digital Strategy a successful reality.