At easyJet I ran the web shop. Every ticket the airline sold went through it, and I introduced the features that now look ordinary: speedy boarding, online check-in, bundled products, and the rest. …
AI Is Making Education Faster. It Could Make It Different.
I just read Mark House's recent post about education and felt the tingle of recognition. I worked with Mark, and lived through some of those years alongside him. Forty years of incremental change. …
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What Wall Street English Taught Me About AI in Education
I have spent this series writing about AI in education as an outside observer — analysing trends, citing research, drawing conclusions. But I am not an outside observer. I run product at Wall Street …
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The Study Nobody in EdTech Is Quoting
There’s a study that should be everywhere in education conversations. It isn’t. Published in Scientific Reports — Nature’s peer-reviewed journal — in 2025, a randomised controlled …
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The Credential Revolution
I hire people. And I’m embarrassed to say how long I spent looking at university names on CVs before I learned to look past them. The truth? A degree from a good university correlates with …
Why Teachers Should Embrace AI (And How)
There’s a fear in education circles that keeps many teachers up at night: “AI is coming for our jobs.” I understand the fear. It’s been stoked by headlines promising that …
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